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Normal shipping

Track my order

 

When we dispatch your order, you will receive a shipment confirmation e-mail containing a tracking number. We use DPD for most UK deliveries - you will get a text message with one hour window before delivery. We also use TNT for some larger items and Royal mail for some smaller items shipped within the UK. We also use FedEx, UPS and TNT for international deliveries.

 

Check tracking below by clicking the courier name. Make sure to enter the tracking number without spaces at beginning or end.

 

CourierTracking number formatContact
DPD Usually starts "1550" or "0030". Enter without letters +44 (0) 844 824 0505
FedEx Usually starts with "7" or "8" and is 12 digits long +44 (0) 3456 070809
UPS Usually starts "1Z" and is 18 characters long +44 (0) 8457 877 877
TNT Is usually an 8-digit number +44 (0) 800 100 600
Royal Mail Usually starts  2 letters followed by 9 numbers  


If our shipping confirmation e-mail does not contain a tracking number, please e-mail customer services to check the status of your order if it does not arrive within the specified time. Read more about delivery

 
 
 
 
 

Contact Details

UK Local Rate Number
0844 50 403 50

Sales Landline
0121 224 7300/7401

Customer Services Landline
0121 224 7350/7351

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