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Visit our showroom

We're not just an online store and have a fully stocked hi-fi, headphones and home cinema showroom, centrally located with easy access from M5, M6, M42, A38, etc. Please see the map and links below to help make travel arrangements or click here to read more about our hi-fi showroom


To ensure we can offer you the very best experience when you visit and our demo areas are not already booked, please arrange a demo with us by phone or e-mail before travelling. You are of course welcome to visit during opening hours but we can't guarantee we'll be able to offer a demo straight away - by booking we can ensure the equipment is ready for when you arrive and you have the space to yourself. 


Opening Hours

9:00am - 5:30pm (GMT) Monday to Friday
9:00am - 5:30pm (GMT) Saturday (appointment only - please arrange at least 3 days prior)


Our Address
Audio Affair
3 Gibb Street
Custard Factory
B9 4BF


- Check directions by car (simply enter your starting point)
- Check train times
- Check flight times


if you can't make the journey, we offer FREE next day UK delivery on all in stock items and also offer home trials (call to arrange). A trip to our showroom is a chance a good chance to sample the latest hi-fi, home cinema, headphones and accessories from over 200 brands and to hear how good music can sound. Please call in advance if you want to have a listen to anything specific and we'll have it set-up when you arrive.

If you demo something in store and choose to take it away on the day or have the goods sent to you, you may return them within our 30 day money back guarantee, however please notify us of your intention to return within the first 14 days as per our standard terms. All returns on items that were demoed in store will be accepted back towards store credit only (unless agreed otherwise at time of sale). This does not affect your statutory rights.


Contact Details

Customer Services Landline
0121 224 7350/7351

Sales Landline
0121 224 7300/7401

Sales WhatsApp
07706 203859

As Featured/Seen In

The Telegraph
Gadget Show
BBC Midlands Today
Birmingham Mail
Hi-Fi Choice Magazine

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