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Black Friday Price Promise



Black Friday Price Promise: Order now and if our prices drop over November for Black Friday, we'll refund you the difference. SImply order now and if our price on the item drops over our November Black Friday promotions, simply contact us and we'll refund the difference in price. With this price guarantee, you can order now in full confidence that you're not missing out by waiting.

All prices include UK VAT at 20%. This is included for all orders delivered to UK addresses and countries within the EEC. If you are ordering from the Channel Islands, please select your country as "United Kingdom (Channel Islands)" at checkout and the cart will remove VAT from your order.

If you are ordering from a country outside the EEC, our shopping cart will automatically remove UK VAT from your order. If you are ordering from a country within the EEC but are a VAT registered business, we can zero rate VAT if you contact us by e-mail to order or call 0044 121 224 7300.

If you are not a UK resident or have lived in the UK less than three months and order for delivery to a UK address, we may be able to refund VAT after you leave the UK, providing you fill in an official document when ordering that you have stamped when leaving the country (contact us for details). Read more about pricing in our terms and conditions.

Best Prices

In order to maintain excellent relationships and get products to you as quickly as possible, some high end products are advertised at full retail price. However, we may be able to sell at a lower price if you e-mail us to ask, or call us on 0121 224 7300 / 7401.

Price Beater

If you see any item cheaper elsewhere, please call us and we'll see if we can beat the price for you (providing you can tell us where you saw the price and they are an authorised retailer offering new stock with the full warranty). Or, if its outside of opening hours, please click "Contact Our Experts" (on top left of the page) and e-mail us with a link to the other retailers offer with your contact number and we'll call you back!

We will always try and beat another retailers price, and in most cases give you an additional £5 off! Call us last for the best deal.

Ex-Demo & Open Box Bargains

We have many ex demo and open box bargains available, most of which are pristine and complete with the full warranty. Most of these are one off's and our list is regularly updated, so we recommend catching any current bargains quick! View our current range of our Ex Demo Bargains


Contact Details

UK Local Rate Number
0844 50 403 50

Sales Landline
0121 224 7300/7401

Customer Services Landline
0121 224 7350/7351

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