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Track my order


When we dispatch your order, you will receive a shipment confirmation e-mail containing a tracking number. We use DPD for all UK deliveries, you will also get a text message with one hour window before your delivery. We also use FedEx and UPS for international deliveries.


Check order tracking below by clicking on the courier's name. Make sure to enter the tracking number without spaces at beginning or end.


CourierTracking number formatContact
DPD Starts with "1550" or "030". Enter without any letters on the end +44 (0) 844 824 0505
FedEx Starts with "17" or "18" and is usually 12 or 13 digits long +44 (0) 3456 070809
UPS Starts with "1Z". 18 characters long in total +44 (0) 8457 877 877
Royal Mail Usually starts with 2 letters followed by several numbers  

If our shipping confirmation e-mail does not contain a tracking number, please e-mail customer services to check the status of your order if it does not arrive within the specified time. Read more about delivery