Privacy & Cookies
We take your privacy very seriously and comply with the Data Protection Act 1998 to ensure your personal information remains just that.
audioaffair.co.uk complies with the Data Protection Act 1998, protection no #Z1458051. We use a security system that protects your information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
The Information we gather may include your name, delivery address, email address, telephone number, payment details and any personal preferences. We will NOT sell, distribute or disclose information about you as an individual or your personal usage of the site ('Information') to any third party other than those listed below, without your consent or unless required or permitted to do so by law.
We use a review based service called "Reevoo" to compile reviews. Your personal details and order information may be provided to Reevoo in order to invite you to review the product(s) ordered and our service. By placing an order, you consent to such use and transfer. We may also contact you directly with an invitation to submit a review to other websites.
We may also send you a personal e-mail from time to time to check you are happy with past item(s) ordered and if you would be interested in anything else. We will not send automatic marketing emails to your registered email address aside from our newsletter if you choose to subscribe. If you do subscribe, we may contact you with questions about yourself in order to tailor future newsletters to your preferences. As a subscriber, you have the option to unsubscribe at a later date, either using the "unsubscribe" link on the newsletter or through your account. We may also send official notices by e-mail from time to time regarding changes to our terms and conditions or shipping arrangements.
As well as the information provided to us, information and data may be automatically collected through the use of "cookies" (see below) through your internet browser.
If at any time you wish to stop receiving our newsletter or any other information you may have requested from us, please e-mail us
What are cookies?
A cookie is a small file that a website puts on your computer so that it can recall something about you in the future. These files normally contain information about your visit to a website, the information varies from a set of data about your browser, the journey you took within a website and sometimes volunteered details such as your name and location.
At Audio Affair, we want to give our customers the best experience when browsing and shopping on our website. In order to do that, we sometimes need to store cookies on your computer. Cookies are NOT: dangerous; computer programs; or used to circulate viruses.
How to opt-out using cookies?
You have the right to stop us from storing cookies on your computer. Each browser has its own settings to manage cookies, please refer to your internet browser's user manual on how to disable/remove cookies.
When you register, you enter your name, billing address, phone number and e-mail address. You may change these details at any time by logging into your account using the "Login" link on the top-right of your screen.
We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
Each product on our website includes a "Tell a Friend" link that allows you to send information of a product to a friend. This is offered as a referral service, designed to make it easy for customers to recommend our website and/or specific products to a friend. If you use this referral service, we contact your friend by e-mail, telling them who we are, and inviting them to take advantage of a particular offer, or to visit our website. We will not use your friend's details for any other purpose.
We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon uploading any changes to the website, and by continuing to use the website, you will be deemed to accept any such variations.